Privacy Policy

Xino Solutions (SMC-Private) Limited (SECP CUIN 0311365) is a product engineering company based in Sahiwal, Punjab, Pakistan. We build web platforms and business systems for startups and institutions.

Privacy questions: info@xinosolutions.com

When you submit a project inquiry on this website, we may collect:

• Name
• Email address
• Phone / WhatsApp number (optional)
• Project type and the message details you choose to share

We do not ask for payment card numbers through the public contact form. If you email us separately, we also process whatever you include in that message.

We use inquiry details only to:

• Reply to your request and continue the conversation
• Understand project scope so we can respond usefully
• Follow up on active discussions you started with us

We do not sell your personal information, and we do not use your project idea for marketing without your involvement.

Submissions are processed through our website backend and may be stored so our team can reply and follow up. Access is limited to people handling inbound project requests.

We take reasonable technical and organizational steps to protect inquiry data from unauthorized access, loss, or misuse. No method of transmission or storage is perfectly secure, so please avoid sending highly sensitive secrets (passwords, private keys, medical records) through the public form.

We keep inquiry records as long as needed to respond and manage the related conversation, then remove or archive them under normal business record-keeping. If a project starts, related communications may be retained for the duration of that engagement and any required follow-up.

Email info@xinosolutions.com to:

• Ask what inquiry data we hold about you
• Request a correction if something is wrong
• Request deletion where applicable (except records we must keep for an active project or legal obligation)

We aim to respond within a few business days. Include the email address you used on the form so we can locate the right record.

We use analytics tools (including Google Analytics and Microsoft Clarity) to understand how visitors use the site — for example which pages are popular and where people drop off. These tools help us improve the website experience.

Analytics should not receive the contents of your contact message as event data. Browser settings, extensions, and cookie preferences can limit some tracking.

This site may link to WhatsApp, email clients, social profiles, client project sites, or scheduling tools. Those services have their own privacy practices. Opening them is optional and governed by their policies — not this one.

We may update this page when our inquiry handling or site tools change. The “Last updated” date at the top will be revised when that happens. Continued use of the site after an update means the revised policy applies to new inquiries.